What is Electric Planet?
Electric Planet is the world's leading 'exciting lighting' company with an online store that sells a wide range of novelty lights, light-up gadgets, party supplies and illuminating gift ideas.
We remain true to our original concept of a shop where absolutely everything lights up and looks fabulous. As lifelong funky lighting fans, we're convinced that stylish and innovative light-up products really do make the best presents.
That's why we source the coolest, most inspirational Light-Up Gifts from the most talented lighting designers and manufacturers - the kind of things that we'd love to be given.
We know all about the positive effects that light and colour have on one's mood, and we love how well-designed lighting can create fantastic ambience in any room. That's why we've developed our Lights, Lamps and Candles category into an eclectic collection of the finest and funkiest mood lighting available.
We also know a thing or two about keeping party people lit up and entertained (let's just say we're always happy to test the latest clubwear, glow gadgetry and light-up barware!). We keep our Light-Up T-Shirts and Party Stuff categories chock-full of bright and vivid glow, LED and EL clothing and accessories, perfect for getting your event glowing in style and making sure you stand out from the crowd on your big night.
There's no doubting the added value that clever lighting technology brings to our Glow and Light-Up Gadgets, nor the extra 'wow factor' of stylish gifts that also illuminate attractively. In our experience, there's nothing like a special light-up gift to put a big smile on someone's face.
We're crazy about the superb illuminating products we sell and strongly believe in their potential to excite and entertain, soothe and stimulate, captivate and delight.
So if it's cool and it lights up, you'll find it at Electric Planet.
When did we begin trading?
We launched Electric Planet in 2006 from a single computer in our old one-bedroom flat in Bournemouth. We filled our small, rickety garage with as much groovy light-up stuff as we could find and afford, and took the plunge. We've come a long way since then...
With hard work, determination and more than a little lava lamp-fuelled inspiration, we've quickly grown EP into a successful, dynamic, rapidly-evolving, customer-centric retail business.
Who works at Electric Planet?
Electric Planet is owned and operated by its founders, Abi and Ross Adamson.
This dynamic (and mostly harmonious) husband-and-wife duo enjoy working together, providing EP's renowned personal touch and, with the help of their fabulous, dedicated staff, striving to keep Electric Planet at the very top of its game.
Despite rapid growth and global reach, Electric Planet remains a family business with strong ethics, traditional customer-focussed values and a fun-loving and informal, yet highly professional outlook.
Why buy from us?
We know our funky lighting...
We sell light-up stuff because we love light-up stuff - it's that simple.
Exciting lighting is our passion so we take great pride in our work and want our customers to enjoy our products as much as we do.
We're specialists in our field and we care deeply about the quality of the goods we stock. We carefully hand pick the coolest, most innovative, best quality light-up products from around the globe and reject everything that doesn't meet our high standards.
Our goal isn't to sell all light-up products; it's to sell all the best light-up products. And there are plenty to choose from - we stock hundreds of fantastic lights and gifts to to suit all tastes, budgets and occasions, and we're adding to our sparkling range all the time...
You'll have a positive online shopping experience...
We care about making our website great to look at, easy to use and fun to shop. Yes, things like strong security, fast delivery and A1 customer service come first, but we think the way our site looks, works and feels is high priority, too.
We're committed to good presentation and attention to detail. Being keen online shoppers ourselves, we understand the importance of clear images and informative descriptions when you can't physically reach out and touch the things you're buying.
We work hard to make our website as straightforward, engaging and user-friendly as possible, and we're constantly striving to improve every aspect of the shopping experience for our customers.
We're 100% safe and secure...
Ordering from Electric Planet is completely safe and risk free. Our website uses the latest 128-bit SSL encryption technology and our servers are located within secure, state-of-the-art data centres.
You can rest assured that your personal information and your payment data will be transmitted and processed securely.
We never store our customers' credit card details, and we never share any data with third parties.
You'll get speedy and secure delivery...
Electric Planet deserves its reputation for fast, efficient and secure delivery - we always do everything we can to make sure your lights, gadgets and gifts arrive as quickly as possible, in tip-top condition.
We aim to despatch all orders within 24 working hours - the same day if ordered before 2pm. Most UK orders are delivered in 1-3 working days, and all orders are sent using reliable delivery services, via Royal Mail and FedEx, as standard.
UK next-day Express Delivery Upgrades are also available on almost all items.
The majority of our international orders are delivered in 3-5 working days via our market-leading delivery partners, FedEx, ParcelForce and Royal Mail.
All Electric Planet orders are sent from our UK warehouse and all products sold on our website are kept in stock, ready for immediate dispatch.
Mainland UK orders over £75 (£150 for Highlands & Islands, offshore UK and Northern Ireland, and £175 for Channels Islands) qualify for FREE DELIVERY. See our Free UK Delivery Info for details.
And unlike many, if not most, online retailers, we won't just take your money then throw, or squeeze, the item(s) you ordered into an ill-fitting box or postal envelope so it/they can rattle about, or squash, and break in transit.
We use high-quality packaging materials and put thought and effort into ensuring the products you purchase from us arrive intact. We believe: if it's worth packing, it's worth packing properly.
See our Delivery Info page for more details.
You'll get great value for money...
We're committed to keeping our prices as low as possible - particularly in the current economic climate - so we carry out frequent price checking, and work hard to ensure our customers always get great value for money when they shop with us.
With our ever-growing range of fantastic light-up products, there'll always be something to suit your taste, budget and occasion. Our buying power and our relatively low overheads allow us to pass on great deals and consistently competitive prices to our customers.
For super savings and big bargains, check out our special offers category, our top-value party packs and the generous quantity discounts on many of our products (especially those in our Party Stuff category).
We're all about great customer service...
Without our customers, we wouldn't have a business at all. While this might seem like an obvious, even trite, statement, it's something we keep in mind at all times - it's amazing how many companies appear to forget this basic fact.
We know, despite our efficient systems and best efforts, that things don't always go exactly to plan. But we also know that it's how one responds to these infrequent human errors, difficult situations and events outside one's control that can make the difference.
If you contact us with a concern, problem or complaint, we will respond quickly, efficiently and fairly - we aim to reply to all customer emails within 24 working hours.
We'll always go the extra mile to make our customers feel comfortable, valued and respected. We welcome customer feedback and strive to correct - and not repeat - mistakes.
We know we're not perfect, but we work tirelessly to improve every area of our business, and we never forget that our customers are our top priority.
We have a generous 30-day 'no fuss' returns policy...
If for any reason you're not completely happy with your Electric Planet purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any product packaging intact) and we will issue a full refund for the price you paid for the item.
Read our complete Returns Policy for more info.
The Electric Planet Promise
We don't think 'satisfaction guaranteed' goes far enough. We want you to be satisfied, of course, but we'd prefer you to be totally thrilled about the products you bought from us, the speedy delivery, the way we packed your parcel and your overall Electric Planet shopping experience.
We pride ourselves on selling the very best exciting lighting products, at competitive prices, and getting them to you quickly, in perfect condition - that's what we do best.
Should you ever be less than 100% happy, please don't hesitate to contact us and we'll do absolutely everything we can to help.
Our latest gifts, lights, gadgets, T-shirts and party products...
- Blue Neon Telephone
- Twilight Carz Red Lightning Nightlight
- Glow Cuddles Soft Toy Nightlight
- Fetch My Keys Keyring
- Space Invaders Glow Shot Glasses - 4 Pack
- Chainsaw Key Cover
- Mini Indoor Sparklers - Tube of 10
- Mini Light-Up LED Fan
- E-Candy Shisha Sticks
- Halloween Candle Bags - Pack of 10
- Light-Up Glow Fairy Doll
- Purple Twilight Turtle Nightlight
- Locomocean Train String Lights
- Robin / 3D Bird LED Mobile